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Retail Outlets Supervisor

As our Retail Supervisor, you will be responsible for motivating and coordinating daily retail store operations in a professional, courteous and service\-driven manner\. Support, train and lead retail staff to success by modeling our luxury, guest service standards, suggestive selling, in depth product knowledge, creative merchandising, working with our Manager staff to maximize financial results for our retail department\.
What will I be doing?
Motivate and lead sales associates to achieve and exceed monthly sales goals/ capture rate\.
Lead the Sales Associate team, by observing and coaching selling behaviors and leading by example delivering great customer service\.
Implement selling strategy and product training techniques for all Sales Associates in order to achieve sales objectives\. Track conversion rates on daily goals, implement contests and sales incentives on a monthly basis and recognize top performers\.
Assist in recruiting and hiring of new staff members\. Take an active role in the interview process and yearly performance evaluations of staff\.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
Job: _Retail and Gift Shop_
Title: _Retail Outlets Supervisor_
Location: _null_
Requisition ID: _HOT052YN_
EOE/AA/Disabled/Veterans

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