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Assistant Manager, Restaurants - Hotel del Coronado

As our Restaurant Assistant Manager, you will be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel's continuing effort to deliver outstanding guest service.


What will I be doing?
Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward

  • Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly

  • Ensure compliance with health, safety, sanitation and alcohol awareness standards

  • Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue

  • Assist in recruiting, interviewing and training team members

  • Act in the absence of the manager, as needed


What are we looking for?



  • Minimum 2 years' experience in Food & Beverage/Restaurant management, including experience in a high volume environment required

  • Engaging and open leadership style with a track record in successfully coaching and developing teams required

  • POS systems experience required

  • Working knowledge of MS Office (Outlook, Excel, Word) required

  • Open availability to work varying days and hours with no schedule restrictions required

  • Agilisys and UniFocus experience preferred

  • Labor management and/or forecasting experience preferred

  • Current ServSafe and TIPS certifications preferred

  • Hospitality experience preferred

  • Union experience preferred



Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:



  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:



  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


EOE/AA/Disabled/Veterans


 

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